Legal
Shipping & Returns
Draft. Highlighted fields are placeholders that must be completed and the text reviewed by a legal advisor before launch.
Shipping
- We ship worldwide.
- Netherlands: €3.95 per order, free from €30.00.
- Rest of Europe: €7.95 per order, free from €50.00.
- Rest of the world: €14.95 per order, free from €75.00. Subscriptions always ship free.
- Delivery time: [delivery time TBD].
- Carrier: [shipping carrier]. You receive a tracking code by e-mail when your order ships.
- Outside the EU, import duties and taxes may be charged by local customs; these are payable by the recipient and are not included in our prices.
Returns
- You can return an unopened pack within 14 days of delivery.
- Opened packs cannot be returned for hygiene reasons.
- E-mail hello@getrynse.example with your order number; we'll send return instructions. [Who pays return shipping?]
- Refunds are issued to the original payment method within 14 days after we receive the return.
Damaged or wrong delivery
Send a photo to hello@getrynse.example within 7 days and we'll replace the pack free of charge.